Cancellation Policy
Please read information about our cancellation policy
Because this is a very small inn, cancellations seriously jeopardize our ability to remain open since we keep the cost of rooms as low as possible — so please abide by our cancellation policy, which is routinely enforced unless the Inn is inaccessible or otherwise unavailable due to inclement weather or other such factors that make travel unsafe. Cancellation fees are generally not waived for personal matters (such as illnesses, injuries, the death of a loved one). Note that reservations are transferable — so you are welcome to have family, friends, or others assume your reservation in your place as long as either you or they pay the full price.
- For cancellations made 7 days prior to check-in on your scheduled arrival date, no cancellation fee will be charged.
- For cancellations made 4 – 6 days prior to check-in on your scheduled arrival date, a fee of 50% will be charged to your credit card.
- For cancellations made 0 – 3 days (72 hours) prior to check-in on your scheduled arrival date, the full price of the reservation will be charged to your credit card.
NOTE: Requests for cancellations must be made in writing to karantownsend@gmail.com. Telephone calls are welcomed but must be followed up with a written request before the cancellation can be made. A written confirmation of your cancellation will be emailed to you as soon as the cancellation is completed.
Additional Policies
Please read information the additional policies of the Inn
CHECK-IN/CHECK-OUT: Check-in is at 4:00 p.m. Check-out is at 11:00 a.m. The Inn has indoor and outdoor common areas you can use if you arrive early and your room isn’t ready. Late check-in is not a problem since the innkeeper lives on the premises. Late check-out generally isn’t possible — however, you can continue to use the common areas after 11:00 a.m.
LAUNDRY: The washer/dryer is not self-service. Please let us know if you want laundry done. The cost to wash and dry laundry is $5/load.
RAGS: Please ask for rags and/or brushes rather than use bath towels for cleaning shoes, bicycles etc.
ELECTRONIC DEVICES: (televisions, radios, etc.) should be used only with “headphones” so that other guests are not disturbed. We have earbuds for sale in the Store. Quiet hours in the Inn are from 10 p.m. through 6 a.m.
BICYCLES: Bicycles should be locked up on the patios — they are not allowed in the houses. We have $3 locks for sale.
ALCOHOL: You may bring alcohol into your room and enjoy it inside the Inn or on the back patios. According to West Virginia law, no alcohol can be consumed on at street level, which would include the Inn’s front patios.
KEYS: Please return your keys to the mailbox on the balcony of the Mountain House in the envelope in which you received them. Please check your pockets and purses so that you can avoid the $20 fee that will be charged to your credit card if the keys are not returned.
FIRES & FLAMES: Smoking, candles, lanterns, and other fires are not permitted inside the buildings due to insurance and fire regulations.
Testimonials
Don’t just take out word for it… read it from our guests!
Historic and charming little find
Spent 2 nights in Harpers Ferry to take advantage of some of the natural beauty surrounding the town. After long days of hiking in the heat, this was a great place to return to in the evening. Lovely building full of character, with very friendly staff. Location is perfect - just steps from a nice bakery/cafe and a few casual bars and ice-cream places. About a 3 minute walk from the Amtrak station - extremely handy if you arrive/depart by train, as we did.Read more
David M - Designation
Very Nice
Great visit to a wonderful historic inn with very helpful staff. Ideal location overlooking the valley and within a couple blocks of the rivers, restaurants and outstanding history and trails. Extremely clean, good porches and tables for spacing and eating.Read more
F Kerns - Guest
Weekend break
Fantastic place to stay, 200 yr old building with rustic charm right in the middle of the historic lower town with overnight parking at the train station, everywhere is walkable from here. Plenty of restaurants around or just grab and go at the inn, wifi was great as mobile service in Harpers Ferry is minimalRead more
Michelle D - Guest
Always great...
This is the 2nd time I’ve stayed at The Towns Inn.. the host Karen, is super sweet and very helpful. The Inn feels like you are staying at a relatives place instead of a hotel. This time we stayed in the Potomac Room. The bathroom was down the hall, but it was ours exclusively, which made it nice. Parking is always a bit difficult in Harpers Ferry, since it’s in a National Park. Karen gave great instructions on how to find a space.. I think we will always stay at The Towns Inn when we are visiting! Definitely recommend...Read more
Diana J - Guest
Historic Gem Steps from History
Our family of four, with two boys 15 and 11, stayed at The Town's Inn for two nights during our trip to Harper's Ferry. The inn was built in 1840 and was only steps from the NPS Harper's Ferry museums and sights. We loved having the chance to wake up early before the NPS shuttles began to run and walk throughout the park without having to battle crowds. To see Harper's Ferry in the quiet of the morning was truly wonderful. Upon our arrival, parking was a little daunting but the innkeeper was more than happy to help us navigate and our stay was certainly worth the initial challenges. Our room, The Shenandoah, was comfortably appointed and was attached to a common sitting area but we had that space all to ourselves during our visit. I would 100% recommend this inn to my friends but I would caution them that this charming inn would be challenging for people with mobility issues or who have difficulty with stairs. Our room was on the 3rd floor and the staircases are authentic to the period so steep and narrow. Our private bath was on the second floor so we had to go up and down the stairs to use the restroom. Having the restroom detached from our room was a new experience but certainly did not hinder our enjoyment of the stay. We made some great memories at The Town's Inn and in Harper's Ferry and would encourage anyone who values authenticity over luxury to plan a visit. This charming, cozy, and welcoming inn is definitely worth the trip back in time.Read more
Phoebe F - Guest
Great stay &cozy!!
My friends bikes the c&o this week and booked a stay here. Gail was so sweet she gave us a safe place to store our bikes and even let us do laundry! The room was clean and cozy. Shared spaces to be expected with more of a b&b feel.Read more
Katie S - Guest
Relaxed and Comfortable
Really enjoyed my stay. Perfect location for hiking and history. Working fire place and supplies for smores available which was nice. Was at the Friendship room which was good for privacy. Temp for shower was consistently hot. Staff welcoming and accommodating and were hospitable with my dog so also very pet friendly. Hope to return.Read more
Dodge L - Guest
Wonderful stay at The Town's Inn
We stayed in the Appalachian room at the Town's Inn on October 19, 2020. My husband and I biked the GAP/C&O trail from Pittsburgh to Washington DC and this was our last night so we treated ourselves to a nice stay in Harper's Ferry. We were excited to stay in such an historic inn and it was wonderful!! The entire inn built into the hillside was so cool and the quaintness of the accommodation was such fun. We LOVED the room--every convenience you would ever need in a 200 year old inn. We also enjoyed the little shop perfectly set up for hikers and bikers who may need an extra bar or two as well as some fun local gifts. We will definitely stay here next time we are in Harper's Ferry and highly recommend for others.Read more
